Responsible for the testing and validation of products as they pass through the ideation phase and potentially into the MVP phase.
I work one on one with physicians, nurses and pharmacies to ensure that we are developing products that solve their market problems.
Responsible for creation of the Product Experience Panel which engages our top users in MVP testing and feedback
I led a team of field services agents that engage large health systems in better workflow practices around the ePrescribing and medication prior authorization processes.
Our team was responsible for identifying high volume prescribers of specialty medications and enabling an easier medication process for their staff.
At Prime I lead the Provider Connectivity area of Product Management by managing the ePrescribing, ePA and Clinical Messaging product offerings as well as helping the organization better under physicians and pharmacists and how we can enable them to truly communicate on behalf of the patient. In essence, building a true care delivery team.
-Responsible for training CompuGroup’s EHR physician and nurse clients on ePrescribing and CPOE.
-Developed a web-based training curriculum for HealthPort EHR and DrFirst Rcopia integration.
-Responsible for the launch of DrFirst Rcopia ePrescribing platform for HealthPort Practice Management system and HealthPort EHR users in all 50 states.
-Provided support to Meaningful Use certification committee for HealthPort EHR concerning ePrescribing.
-Core team member of HealthPort EHR CCHIT certification committee (successfully certified January, 2011 with a 5-star usability rating)
CVS Caremark / iScribe
-Increased provider utilization of iScribe ePrescribing platform from 30% to consistently above 90% through successful client management of existing iScribe users across Virginia, Washington DC, Maryland, South Carolina, Rhode Island and Ohio.
-Developed a client base of over 200 new iScribe users in South Carolina in an eight-month period immediately following legislation that allowed ePrescribing in South Carolina (2008-2010).
-Drove physician utilization of the iScribe platform, producing over 250,000 electronic prescriptions weekly.
-Created region-specific iScribe marketing materials for clients in South Carolina, Virginia, Washington DC, Maryland and Ohio.
-Speaker at physician meetings on the topic of electronic prescribing at the invitation of local community physician groups.
-Managed the team that created the iScribe user manual as well as official training materials.
Digital Media Communications
-Deployed and provided support for Windows and Linux servers, desktops, laptops and mobile devices for over 200 users across 5 states.
-Led team responsible for the development of a mobile video product for the real estate market.
-Deployed and maintained the Omniture (Adobe) SiteCatalyst web analytics system for over 150 clients.
-Implemented a datacenter disaster recovery system, documentation and process workflow strategies.
-Managed a team of ten application developers.
-Administered multiple contracts for Web Hosting, ISPs and mobile devices.
-Managed customer and technical support team.
-Handled employee review process for support and development staff.